Customer Support

Customer care and lifetime relationships are at the heart of everything we do. We go further, to be better. Our 250 service technicians across New Zealand and Australia aim to deliver more than you expect. It is our service that sets us apart.


In the New Zealand market, our sophisticated, proactive service and support model delivers a premium level of support to customers. Our automated system provides for instant notification of faults and, with an extensive network throughout the country, we can ensure that premium technical assistance is always within easy reach.

By delivering exceptional service and support, our customers benefit from less downtime, improved productivity and a greater return on investment. We keep your equipment running smoothly, so you can focus on more important things.

To log a support or service call for your device fill in our customer support form below. Please complete all fields in order to submit your query to our service centre.

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Need to talk?

Contact us on 0800 933 008, email or complete our online form here.

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